Public relations is the management functions that establishes and maintains mutually beneficial relationshif between an organization and the publics on whom its success of failure depends (Public relations adalah fungsi manajemen yang membangun dan mempertahankan hubungan yang baik dan bermanfaat antara organisasi dengan public yang mempengaruhi kesuksesan atau kegagalan organisasi tersebut) (Cutlip, 2007:6)
Public relations is the management function which evaluates public attitides, identifies the policies and procedures of an individual or an organization with the public interest, and executes a program of action to earn public understanding and acceptance (PR adalah fungsi manajemen yang mengevaluasi sikap public, mengidentifikasi kebijakan dan atiurans eseorang atua organisasi demi kepentingan publik dan melaksnakan sesautu program kegiatan untuk memperoleh pengertian dan penerimaan publik) (Betrand R. Canfield, 1964:4)
Public relation is a management function that helps achives organizational objectives, define philosophy and facilitate organizational change. Public relatios practitioners communicate with all relevant internal and external publics to develop positive relationship and to create concistency between organizational goals and societal expectations. Public relations pratitioners develop, execute and evaluate organizational programs that promote the exchange of influence and understanding among an organization’s constituent parts and publics (PR adalah fungsi manajemen yang membantu meraih tujuan organisasi, merumuskan filosofi dan memperantarai perubahan organisasi. Praktisi PR berkomunikasi dengan seluruh publik internal dan eksternal yang terkait untuk membangun hubungan positrif dan untuk menciptakan konsistensi antara tujuan organisasi dan harapan masyarakat. Praktisi PR mengembangkan, melaksnakan dan mengevaluasi program organisasi dengan mendorong pertukaran pengaruh dan pengertian antara bagian-bagian pokok dan publik organisasi) (Otin Baskin, et.al, 1997:5)
Public relations is the continuing process by which management endeavors to obtains goodwill and understanding of its customers, its employees and the public at large, inwardly through self analysis and corrections, ourwardly through all means of expressions (PR adalah proses yang kontinyu dari usaha-usaha manajemen untik memperoleh itikad baik dan pengerrrtian dari langganannya, pegawainya dan public umumnya;kedalam dengan mengadakan analisa dan perbaikan terhadap diri sendiri, keluar dengan mengadakan pernyataan-pernyataan) (J.C. Seidel)
Public relations is the continued process of keying policies, services and actions to be the best of interest of those individual and groups whose confidence and goodwill an individual or institutions covets and secondly, it’s the ionterpretation of these policies, services and actions to assure complete understanding and appreciation (PR adalah kelanjuatan dari proses penetapan kebikajsanan, penetuan pelayanan dan sikap yang disesuaikan dengan kepentingan orang-orang atau golongan atgar orang atau lembaga itu memperoleh kepercayaan dan goodwill dari mereka. Kedua, pelaksanaan kebijaksanaaan, pelayanan dan sikap adalah untuk menjamin adanya pengertian dan penghargaan yang sebaik-baiknya) (W.Emerson Reck)
Public relations is the art of bringing about better public understanding which breeds greater public confidence for any individual or organization (PR adalah suatu seni untuk menciptakan pengertian public yang lebih baik, yang dapat memperdalam kepercayaan public terhadap seseorang atau sesuatu oragnisasi atau badan) (Howard Bonham)
Public relations is planned, persuasive communication designed to influence significant public ( Public relations adalah kegiatan komunikasi persuasif dan terencana yang didesain untuk mempengaruhi publik signifikan). ( John E. Marston dalam buku Modern Public Relations, Mc GrawHill, New York, 1979.)
Public relation is a system of communication to create a goodwill ( Public relations adalah sebuah sistem komunikasi untuk menciptakan niat baik). ( Frank Jefkins & Daniel Yadin, Public Relations, Pearson Professional Limited, 5th edition, 1998.)
Public relation adalah presentasi positif suatu organisasi kepada keseluruhan publiknya. ( Tony Greener, Dalam buku The Secret of Successfuls Public Relations, Alih bahasa Nuraki Aziz, Bumi Aksara , Jakarta, 1995.)
Humas adalah komunikasi dua arah antara organisasi dengan publik secara timbal balik dalam rangka mendukung fungsi dan tujuan manajemen dengan meningkatkan pembinaan kerja sama dan penmenuhan kepentingan bersama. ( Onong Uchjana Effendy Dalam buku Hubungan Masyarakat, Pt Remaja Rosdakarya, Bandung.)
Public relation adalah manajemen komunikasi antara organisasi dengan publiknya. ( Grunic & Hunt, James grunic dan Todd Hunt dalam buku Managing Public Relations, , New York, penerbit Holt, Rinehart dan Winston,)
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